How to Import Customers from a CSV File

Save time by importing your customer list from a spreadsheet instead of adding contacts one by one. MobileBiz Pro reads standard CSV files and lets you map your columns to the right fields.

What You'll Need

Before you start: Your customer data saved as a .csv or .txt file with column headers in the first row. Place the file on your device (in the MobileBiz CSV imports folder) or in your Dropbox account.

Steps

  1. Open the side menu and tap Manage Data.

    Side menu with Manage Data highlighted

  2. Tap Import CSV.

    Manage Data screen with Import CSV option

  3. Tap the record type button and select Import customers.

    Record type selector showing Import customers

  4. Tap the file button and choose where your CSV is stored. Tap Sdcard to browse your device, or Dropbox to pick a file from your Dropbox account. Then select your file.

    File source picker showing Sdcard and Dropbox options

  5. Choose how to handle the data:

    • Add or Update — adds new customers and updates existing ones that match.
    • Add — only adds new customers; skips any that already exist.
    • Update — only updates existing customers; skips new ones.
  6. Tap Map Fields. Assign each MobileBiz field to the matching column in your CSV. Tap Auto Map to let the app match columns automatically — works best when your headers use standard names like NAME, EMAIL, or PHONE.

    Field mapping screen with Auto Map button

  7. Tap Done when your mapping looks correct.

  8. Tap Import One to test with the first row of your file. If the result looks right, tap Import All to bring in the rest.

    Import screen with Import One and Import All buttons

Good to Know

  • Fields left as "Not mapped" are simply skipped — no data is lost from your CSV file.
  • If you chose Add or Update or Update, you'll also be asked to pick an ID column so the app knows which existing customers to match against.
  • Customer fields you can map include: Name, Email, Phone, Address, City, State, Country, Zip, Terms, and Tax Code.
  • Always test with Import One first — it's quick to adjust your mapping before committing to a full import.
  • Need to build a CSV from scratch? Export your current customers first to use as a template. See How to Export Data to CSV.

Still stuck? Contact Support for help.