How to Capture a Signature on an Invoice

Have your customer sign directly on the screen — the signature is saved to the invoice and printed on the PDF automatically.

What You'll Need

Before you start: Signature capture must be enabled in Settings. Go to the navigation menu > TOOLS > Settings > Features > Signatures and turn on Enable signature. You only need to do this once.

Steps

  1. Open the invoice you want the customer to sign.

  2. Tap the Edit icon (pencil) in the action bar — the Edit menu appears.

  3. Tap Signature — the signature screen opens with a white drawing canvas.

    Edit menu on invoice view screen with Signature option highlighted

  4. Hand the device to your customer and have them draw their signature on the white canvas with their finger.

    Signature capture screen with white canvas and Save/Clear buttons

  5. Tap Save — the signature is attached to the invoice immediately.

  6. To verify it was saved, tap the Details tab on the invoice — the signature image, date signed, and "Signed by" field appear in the signature section.

    Invoice Details tab showing saved signature with date

Good to Know

  • Redo a signature. Open the Edit menu > Signature again, tap Clear to erase the current signature, then have the customer sign again.
  • Signature on PDFs. The signature appears on all PDF and print output for this invoice. Its size is configured in Settings.
  • Agree text. Tap the Agree button on the signature screen to show your configured agreement text to the customer before they sign.
  • Signatures work on all transaction types: invoices, quotes, sales orders, and cash sales.

Still stuck? Contact Support for help.