Getting a new phone? Here's how to move MobileBiz Pro and all your data over — invoices, customers, items, settings, and everything else.
What You'll Need
Before you start: Make sure you have a recent backup. If your old phone is still accessible, create a fresh backup now before switching. See How to Enable Auto-Backup if you haven't set this up.
Steps
On Your New Phone
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Install MobileBiz Pro from the Google Play Store. Sign in with the same Google account you used on your old device.
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Open the app — a short first-run setup wizard appears. On the Welcome screen, tap Switching devices? Restore backup to go straight to the restore screen, then continue at step 4.
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Already finished the wizard? Open the side menu, tap Settings, tap Data & backup, then tap Backup & restore.
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Choose the tab matching where your backup is stored:
- Dropbox — if you backed up to Dropbox on your old phone
- Google Drive — if you used Google Drive backup
- Device — if you transferred the backup file manually
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Connect your account if prompted (Dropbox or Google). Your backups then appear under Available Backups.
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Find the most recent backup in the list and tap the restore icon on its row — the clock with a back-arrow.
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Tap Restore in the "Restore Backup?" prompt. The app restores your data, then asks you to restart it.
After Restoring
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Verify your data — check that your customers, items, and recent invoices are all there.
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Re-upload your company logo — logo image files aren't included in the backup. Go to Settings > Company logo and re-select your logo file. See Why Is My Logo Not Showing on Invoices? for details.
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Restore your Plus subscription (if applicable) — open the subscription screen and tap Restore to reactivate your plan.
Good to Know
- Your database backup contains all invoices, customers, products, settings, and templates — everything except image files (logos, photos stored locally).
- If you used Dropbox auto-backup on your old phone, the most recent backup is waiting for you automatically.
- If your old phone is gone and you never set up backups, contact support — we may be able to help.
Still stuck? Contact Support for help.