Print a Receipt for a Cash Sale

A cash sale is paid the moment you make it — no due date, no chasing. Ring it up, take the money, hand over a receipt. Here's the counter flow from start to finish.

What You'll Need

Before you start:

  • A Bluetooth thermal printer, paired and ready. See Set Up a Bluetooth Thermal Printer to set one up.
  • Receipt printing is a Plus feature.
  • A payment method whose Type is set to Cash — that's what makes the cash-received field appear. The New Payment screen opens with Cash already picked.

Steps

  1. Start a cash sale. On the Home screen, tap the New tile, then New cash sale. Pick the customer (or leave it blank for a walk-in).

  2. Tap the Save icon — the floppy disk in the action bar. The cash sale opens with its tabs, and the bottom bar appears.

  3. Add the items. Open the Items tab, tap Add Item, and add what the customer is buying. The total updates as you go.

  4. Tap Payments in the bottom bar, then tap Add Payment — the New Payment screen opens.

  5. Check the payment and save. Pay Method already reads Cash and Amount is pre-filled with what's due. With a printer set up, Print Small Receipt is already ticked. Tap Save, and the Cash & receipt screen opens.

    The New Payment screen: a Pay Method button reading Cash, a payment date, the Amount pre-filled with the balance due, an optional Memo, and a ticked Print Small Receipt checkbox above Save and Cancel

  6. Enter the cash received. Under CASH RECEIVED, type what the customer handed you — or tap a quick-cash chip (Exact or a note amount) to fill it fast.

    The Cash & receipt screen: a CASH RECEIVED panel with the amount entered, quick-cash chips for Exact, $20, $50 and $100, an Edit amounts link, the change due, and the receipt preview below with Share and Print buttons

  7. Read the change. A line shows CHANGE DUE: with the amount to hand back — or Exact — no change. If it reads SHORT BY:, they haven't given enough yet.

  8. Tap Print. The receipt prints with the sale, the Cash tendered, and the Change lines. Done — hand it over.

Good to Know

  • Reprint anytime. Open the cash sale, tap Send in the bottom bar, and tap Print receipt. It reprints the same receipt with the original cash and change — it won't ask again.
  • The cash field is optional. Skip it and the receipt still prints; you just won't get the Cash tendered and Change lines.
  • The preview catches up on demand. The amount you type reaches the paper when you tap Print — tap the refresh icon in the top bar first if you want to see the Cash tendered and Change lines in the preview.
  • Adjust the quick-cash chips. Tap Edit amounts on the Cash & receipt screen to set the note denominations you handle most.
  • Change the wording (Cash tendered, Change) or the receipt layout — see Customize Your Thermal Receipt.
  • No printer? The checkbox reads Share Small Receipt instead, and it starts unticked. Tick it and you still get the Cash & receipt screen — with Share in place of a printout, so you can text or email the slip.

Still stuck? Contact Support for help.