Print a Receipt for a Cash Sale

A cash sale is paid the moment you make it — no due date, no chasing. Ring it up, take the money, hand over a receipt. Here's the counter flow from start to finish.

What You'll Need

Before you start:

  • A Bluetooth thermal printer, paired and ready. See Print Receipts with a Bluetooth Thermal Printer to set one up.
  • Receipt printing is a Plus feature.
  • A payment method whose Type is set to Cash — that's what makes the cash-received field appear. Mark as Paid uses your Cash method automatically.

Steps

  1. Start a cash sale. On the Dashboard, tap New Cash Sale. Pick the customer (or leave it blank for a walk-in).

  2. Add the items. Open the Items tab, tap Add Item, and add what the customer is buying. The total updates as you go.

  3. Tap Mark as Paid. This records the full amount to your Cash method and, with a printer set up, opens the Cash & receipt screen automatically.

  4. Enter the cash received. Under CASH RECEIVED, type what the customer handed you — or tap a quick-cash chip (Exact or a note amount) to fill it fast.

  5. Read the change. A line shows CHANGE DUE: with the amount to hand back — or Exact — no change. If it reads SHORT BY:, they haven't given enough yet.

  6. Tap Print. The receipt prints with the sale, the Cash tendered, and the Change lines. Done — hand it over.

Good to Know

  • Reprint anytime. Open the cash sale, tap the send/share button, and choose Print receipt. It reprints the same receipt with the original cash and change — it won't ask again.
  • The cash field is optional. Skip it and the receipt still prints; you just won't get the Cash tendered and Change lines.
  • Adjust the quick-cash chips. Tap Edit amounts on the Cash & receipt screen to set the note denominations you handle most.
  • Change the wording (Cash tendered, Change) or the receipt layout — see Customize Your Thermal Receipt.
  • No printer? You can still make the cash sale and mark it paid — you just won't get the receipt screen or a printout.

Still stuck? Contact Support for help.